Case Management Certificate: Working with Clients in Human Services

Event ID: P12206
Info: Sep 12, Nov 14 • 8:00am-12:00pm • and Sep 26, Oct 10, 24 • 8:00am-3:00pm • Wed • 5 mtgs • Ke Ola Mamo, Suite 300, Dillingham Shopping Plaza (3rd floor, above RAC) • $375 (General), $315 (NASW member, SW student) • Last day to register or withdraw: Sep 10 • Bring or buy lunch on long days
With: Sharon Simms, Tammy Martin

For professionals who work with clients in the field of human services. Receive a discounted fee and receive the Case Management Certificate upon completion of five case management workshops.

Case Management 101: History, Models, and Role of Human Service Professionals provides a foundational understanding of case management, its origins, different models for working with clients, and the professional's role in helping clients.

Case Management 102: Engagement, Interviewing and Effective Communication focuses on the elements of effective communication and ways to engage clients in the interview and helping process.

Case Management 103: Intake and Assessment--Getting To Know Your Client covers broader theoretical frameworks and theories to guide your practice, provide a foundation for assessing client needs, and gauge whether you as practitioner and the agency can realistically meet the client's needs.

Case Management 104: Planning and Coordination--Setting the Stage for Your Work Together focuses on written communication, coordination, and collaboration in successful case planning to help clients achieve their goals.

Case Management 105: Monitoring Progress, Transition, Discharge, and Follow-up explores techniques and strategies for monitoring client progress, planning for transition and discharge, engaging the termination process, and identifying client needs at discharge.

Sharon Simms, MSW, University of Hawai‘i at Manoa, is a lecturer with the University of Hawai'i, Myron B. Thompson, School of Social Work. In her previous role with the University, Sharon was a trainer with the Title IV-E Training Academy and provided training for the Department of Human Services, Child Welfare Services. Sharon has worked in the nonprofit sector for over 10 years, primarily in foster care. Her primary areas of practice include working with children and families involved with the State of Hawai‘i Department of Human Services, Child Welfare Services, the Office of Youth Services, and the Department of Health, Child and Adolescent Mental Health Division. Sharon has also trained human services professionals, trainers, and foster/ resource parents throughout the State of Hawai‘i.

Tammy Martin, MSW, has 11 years experience as a social worker for the Hawai‘i State Dept. of Health and was a trainer for the University of Hawai‘i Myron B. Thompson, Child Welfare Training Academy. She has provided training for Hawai‘i State Department of Human Services (DHS) on engagement skills and effective communication. Areas of special interest include children and families, culturally sensitive assessments, and issues impacting Native Hawaiians. In addition, she worked in partnership to design, implement and evaluate training provided to Hawai‘i Youth Correctional Facility staff on case management, documentation, historic trauma, adolescent development, and cultural awareness.

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