UHM Outreach College | Noncredit Programs – About Noncredit Programs

Case Management 103: Intake and Assessment--Getting to Know Your Client

Event ID: P12209
Info: Oct 10 • Wed • 8:30am-3:30pm (not 8:00am-3:00pm as advertised) • 1 mtg • Ke Ola Mamo, Suite 300, Dillingham Shopping Plaza (3rd floor, above RAC) • $95 (General), $75 (NASW member, SW student) • Last day to register or withdraw: Oct 8 • Bring or buy lunch
With: Sharon Simms, Tammy Martin

Getting to know your client is an essential part of the helping profession. Gain broader theoretical frameworks and foundational theories to guide your practice in the fields of human service/ social service. Utilize this knowledge as a foundation for assessing client needs, as well as to gauge the ability of the agency and the practitioner to meet the client's needs.

Course Objectives:


  • Become familiar with theoretical frameworks for effective case management.

  • Identify specific areas of assessment across multiple domains.

  • Heighten awareness about ways to work through resistance with clients.

Sharon Simms, MSW, University of Hawai‘i at Manoa, is a lecturer with the University of Hawai'i, Myron B. Thompson, School of Social Work. In her previous role with the University, Sharon was a trainer with the Title IV-E Training Academy and provided training for the Department of Human Services, Child Welfare Services. Sharon has worked in the nonprofit sector for over 10 years, primarily in foster care. Her primary areas of practice include working with children and families involved with the State of Hawai‘i Department of Human Services, Child Welfare Services, the Office of Youth Services, and the Department of Health, Child and Adolescent Mental Health Division. Sharon has also trained human services professionals, trainers, and foster/ resource parents throughout the State of Hawai‘i.

Tammy Martin, MSW, has 11 years experience as a social worker for the Hawai‘i State Dept. of Health and was a trainer for the University of Hawai‘i Myron B. Thompson, Child Welfare Training Academy. She has provided training for Hawai‘i State Department of Human Services (DHS) on engagement skills and effective communication. Areas of special interest include children and families, culturally sensitive assessments, and issues impacting Native Hawaiians. In addition, she worked in partnership to design, implement and evaluate training provided to Hawai‘i Youth Correctional Facility staff on case management, documentation, historic trauma, adolescent development, and cultural awareness.

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