Online Graduate Certificate in Conflict Resolution

Understand Conflict. Build Resolution.

The Graduate Certificate in Conflict Resolution (GCCR) is designed to equip students with practical skills in negotiation, facilitation, and mediation – essential competencies for addressing today’s complex and dynamic challenges. With a strong emphasis on community building and collaborative problem-solving, this certificate supports both graduate study and professional development across various fields, including public administration, business, law, education, social work, urban planning, and human resource management.

Students learn techniques for resolving conflicts, mediating disputes, and negotiating effectively – skills developed through simulations and firsthand experiences that extend beyond the classroom. 

Flexibility that Works

• 100% Online – Study from Anywhere
• Occasional Virtual Meetings – Connect with Faculty and Peers
• Full-Time or Part-Time – Choose a pace that fits your professional and personal commitments
• Flexible Asynchronous Format – Learn on Your Schedule

 

Credits: 15 graduate credits
Program Length: 1-2 years
Format: Asynchronous online coursework with occasional virtual meetings
Start Term: January 2027
Delivery: 100% online
Admission Requirement: Bachelor’s degree from an accredited institution

  1. Analyze conflicts using key theories, concepts, and frameworks in conflict management. 
  2. Apply negotiation, mediation, facilitation, and related conflict resolution processes in professional and community contexts. 
  3. Demonstrate effective communication practices essential to conflict management and dispute resolution. 
  4. Respond to conflict in ways that are ethical, culturally sensitive, and attentive to power, bias, and self-determination. 
  5. Design, evaluate, or adapt conflict resolution strategies and systems for specific organizational, legal, public, or community settings.

This certificate welcomes learners from a wide range of professional, academic, and community backgrounds who want to strengthen their ability to navigate conflict, facilitate dialogue, and foster collaborative solutions. 

No prior conflict resolution experience required. Whether you’re seeking professional development, career advancement, or positioning yourself for a career transition.

Required Core Course:

  • PACE 629/PLAN629 – Negotiation & Conflict Resolution

Electives:

  • PACE 621/PLAN621 – Environmental Conflict
  • PACE 647 – Mediation: Theory and Practice
  • PACE 652/EDEA 652 – Conflict Management for Educators
  • PACE 668/PLAN668 – Facilitating Community and Organizational Change

Capstone Experience (choose one):

  • PACE 695 – Conflict Resolution Practicum
  • PACE 699 – Directed Reading and Research

Q: Do I need prior conflict resolution experience?
A: No. This program is designed for professionals and learners new to conflict resolution as well as those expanding existing expertise. All skill levels are welcome.

Q: Can I study while working full-time?
A: Yes. The program is designed for working professionals. Asynchronous courses and flexible schedules make it possible to advance your career without pausing your job.

Q: How long does it take to complete?
A: Most students complete the certificate in 1-2 years, depending on whether you study full-time or part-time.

Q: Will this help me pursue a career in conflict resolution?
A: The combination of applied coursework, capstone experience, and a graduate credential from the University of Hawaiʻi at Mānoa can help prepare you for professional roles involving conflict resolution, mediation, facilitation, human resources, organizational development, and related fields.

Q: Can I apply this toward a master’s degree later?
A: Possibly. Your coursework may be applicable toward graduate programs in related fields. Check with specific programs for transfer credit policies.

Q: What’s the time commitment per week?
A: The time commitment will vary based on the number of courses taken each semester and individual study habits. Students should plan to devote consistent time each week to readings, assignments, discussions, and other course activities.

More Than a Certificate—A Foundation

This certificate is a valuable credential that can enhance your professional skills and career opportunities. It may also serve as a pathway to further graduate study. Coursework may be applicable toward degree programs in:

  • Public Administration
  • Urban and Regional Planning
  • Organizational Development
  • Law
  • Other graduate and professional programs

Advance your career with the certificate and prepare for future opportunities.

 

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